OF the different type of customers there are at least two: cheap charley's and people who want great results. I agree the need for wall repair is critical to the end results. Most critical is for the customer to be told ahead that the walls are going to need exactly what is needed. This means the contractor must look, touch, examine the walls for defects and needed work. I've been a building manager for 40 years and seen a few paint jobs. Typically a contractor does a lot of talking about how expert he is, but the guys who walk through with note pads, iPads, examine, measure, point things out, explain and recommend are the ones I will deal with. It confirms if they know what the business. Nobody likes the workers to show up and when you talk about the job they're going to do they know nothing but they we were told to be here. Their boss who bid the job doesn't supervise - a big no no around here. Nobody likes surprises or worse, at the end of a job that's not right getting a bunch of little kid excuses. Contractors that do not like the customer to be around looking at the progress don't get the job.
When hiring a contractor it is always best to hire one who is personally referred to you by someone you trust. Hiring through ads or phone book is hit and miss. Check with your local paints stores, they know the good guys from the bottom feeders. Go to the stores that sell the high quality paints like Benjamin Moore(nonpareil), Pittsburg, Sherwin Williams or Glidden. Don't go the the big box stores for referrals, the people there don't know squat!
We’d love to discuss your interior painting needs and provide a cost estimate and plan to meet your dreams. At Home Painters Toronto our goal is your 100% satisfaction. We deliver a professional end result you can be proud of, so we can be proud of it too. Our professional painting crew will make your interior painting project seamless and easy for you. Let us do our job, so you don’t have to. Home Painters Westminster Colorado
A fellow (actually lives in the same neighborhood) by the name of Wayne Hickey (843-655-0366) painted the ceilings and most of the walls of our house in February 2017. He got paint all over my light fixtures, all over my trim around the doors, and had visible lap marks everywhere on the walls. He came back and rectified some of the problems, but not all, as I have noticed as I have had time to look more carefully at the work he and his assistant did. His assistant had no idea (not a clue) how to roll paint on a wall or ceiling. Some places were not covered. He said he would pull nails for pictures and then re-insert the nails exactly where they were. This he did not do as he promised. He painted over the nails. His assistant had no idea how to use a paint roller. I have painted all my life, and would have done this work myself, but I just had a full knee replacement and the other knee is in bad shape. I just could not do the work. Wayne is a pleasant and congenial individual, but he can not cut in a ceiling or wall to my satisfaction - not even close. He should have a putty knife and wet cloth with him all the time to correct any paint that might get applied where it shouldn't. That is something I always did as a painter. I would not recommend Wayne to paint anybody's home.

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My wife and I couldn't be more pleased with Rich Harvey/Harvey's House Painting. Rich met me at my new home I just purchased to walk the entire house and provided a detailed quote less than 48 hours later. Rich was on time and also gave me a professional packet of detailed information to keep on his company (including a copy of his Certificate of Insurance) and the services they provide. His crew showed up on time every day, was extremely friendly, professional and completed the job on time. The quality of the work was outstanding, and even during the final walk through, both Rich and myself pointed out a few areas of touch up that needed to be completed and his crew did all of the minor touch up work right on the spot. When the job was complete, the final amount was exactly what Rich had quoted me, and VERY affordable (especially compared to other highly rated companies in the area I had quote the same job.) Rich has a great approach, he's honest, straight forward and was a pleasure to work with. I would definitely hire him in the future for any inside or outside painting job! 

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I have a Home Improvement/Painting business, and Angie's List always advertises that that everyone is out to get them. Of course there are people who try to take advantage of homeowners My reputation and repeat business is based on word of mouth. Shoddy work is always a way to get put out of business quick. As far as strictly painting, preparation is a big factor in getting a quality paint job. If you don't prepare the surfaces you are painting you are spinning your wheels, and wasting money, no matter what paint you use. Getting a deposit from a customer is beneficial, but not always necessary. Sometimes it is a godsend, when you get stuck by the customer, which has happened to me more than once

State your expectations. The number of coats a painter applies isn’t the only factor in determining the quality—and price—of the project. Preparation is also key. If you want a surface that’s free of unevenness from past paint jobs, tell the contractors—and be prepared to pay extra. But if you can live with some imperfections, agree on what level of prep is acceptable and what isn’t.


Complete the EPA’s Renovation, Repair and Painting (RRP) program. As of 2010, all painting contractors in the United States must be officially certified to work with lead-based paints. The purpose of the RRP program is to inform new contractors about the risks and proper safety procedures for working on properties that contain hazardous materials.[2]
If you hire a contractor for a painting job, you’ll want some assurances in the form of guarantees or warranties.  Knowing the importance of warranties, some companies even give unrealistically long warranties such as 10 years, 20 years or even lifetime warranties. The sad fact is that most of these companies will be out of business long before their warranties expire. So what is a realistic warranty that you can trust? Here’s what you should look for in a great warranty:
Once you have removed all the loose paint, you should apply an appropriate primer to some of the distressed areas, especially if your paint-removal system has exposed raw wood or bare metal. The kind of primer you use depends on the kind of paint you'll be using later. For latex paint, use latex primers; for solvent-thinned paints, use solvent-base primers; and for metals, use metal primers. Not only do these coatings provide extra protection against the elements, they also form a firm foundation for finishing paints. Also, priming is always required when you're working on new wood.
Keep an eye on the new cans as they're being brought in. Make sure they look new and don't have paint in the rim of the can. If it's a five-gallon bucket, check to see whether the lid is still sealed on with the plastic strip. The only time it's acceptable to mix water in the paint is when you're using a deep or ultra deep base paint to reduce its stickiness, which is rare with new paint technology. Dark primary colors are composed almost entirely of tint that makes it very hard to work with without adding water.

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It is very common for questions to be quickly answered before a contract is signed, but then people who can answer questions have a way of mysteriously vanishing once a job is started.  Not only should the contractor guarantee that questions will be answered in a timely fashion after the job is started, but the referrals that the contractor provided should also be asked how good the contractor’s communication is once the contract has been signed.
Painters with bad reputations can avoid the problem of reference checks by giving their customers lists of relatives and friends.  The people will say great things, and the customer won’t be the wiser.  The best way to avoid this smoke and mirror trick is to ask specific questions about the project. If the reference seems hesitant, doesn’t know the details, or gives sketchy responses, be skeptical. 

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It may seem obvious to the homeowner that the contractor will remove any old wood, trim, empty paint buckets, worn out drop cloths or other detritus associated with painting, but unless this is stipulated in writing, the contractor may not remove everything once the job is complete.  Having everything in writing, with your contractor, makes certain that every small detail is going to be taken care of.

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We hired Harvey's to paint the exterior of our house.  We had to wait a bit to have the work done, but it was worth it!  They did a fantastic job!  They showed up when they said they would and finished as planned.  When they were finished, they cleaned up everything. We didn't have to pick up anything!  I had other bids for the same job and Harvey's price was more than fair and the quality was top-notch!  After it was completed, they called to make sure everything was to our satisfaction and told me to call them if we found any problems or areas needing touch ups.  I highly recommend Harvey's House Painting!

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During the walk through, I enjoyed that Rich was professional and didn't argue or try to argue about work that was outside the scope of the contract.  He explained that an area in the drywall above the doorframe would need to be replaced due to a bad crack in the sheetrock.  The lines on the trim are straight, the walls that are dark have clean lines along the crown molding and baseboard the job looks great, the wall that needed to be floated looks awesome and I couldn't be happier.  
I hired Harvey's to paint most of the interior of my house. Harvey was so nice, professional, and answered all of my questions. The paint crew was also fantastic. They did a great job and managed to finish the job quicker than originally planned. I plan to use them again in the future to paint the rest of my house's interior because they did such a great job. House Painting Westminster Colorado
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